Questions Concerning Our Online Privacy Practices
What Personal Information Do We Collect through the Site?
How Do We Use Your Personal Information?
Information You Volunteer
We collect the Personal Information you knowingly and voluntarily provide (about yourself and others) when you use the Site, for example, the information you provide to obtain services from us or to inquire about a franchise opportunity such as your name, address, phone number, email address and other personally identifiable information.
Information Provided by Others
We may periodically supplement the information you give us with information from third parties, including our franchisees, other businesses, data brokers, contractors and other third parties. For example, we may supplement your profile with demographic and senior living options that are supplied to us for each zip code in our database. By supplementing your profile, we are better able to provide senior living recommendations that will be of interest to you.
Information Sent to Us by Your Web Browser
We collect information that is sent to us automatically by your web browser. This information typically includes your IP address, the address of the web page you were visiting when you accessed a Site, the name of your operating system, the name and version of your browser, and the date and time of your visit. The information we receive depends on the settings on your web browser. Please check your browser if you want to learn what information your browser sends or how to change your settings.
The information provided by your browser does not identify you personally. We use this non-personal information primarily to help us improve the Site. However, if you access a Site by clicking on a link in an email we have sent you, we may link the information provided by your browser to information that identifies you personally. In addition, we may review our server logs for security purposes, such as detecting intrusions into our network. If we suspect criminal activity, we might share our server logs - which contain visitors' IP addresses - with the appropriate investigative authorities who could use that information to trace and identify individuals.
Information Collected Using "Cookies" and Other Web Technologies
We use "cookies" and similar technologies to collect information and manage the Site. A cookie is a small text file that is placed on your computer to identify your computer and browser. We may also use web beacons (an electronic file placed on a website that monitors usage). Each time you visit a particular Site, our web server will recognize you by "searching" the information contained in these cookies. This permits us to offer you a personalized experience when you use the Site and to improve the quality of the Site. These cookies do not identify you personally. If, however, you access a Site by clicking on a link in an email we have sent you, we may link the information collected by our cookies to information that identifies you personally.
We use your Personal Information to provide referral services to you and the senior living communities with whom we have a contract (“Communities”). If you sign up to receive information such as our electronic newsletters, blogs, and emails and/or become a client of Oasis, we will use the Personal Information you have provided to deliver information to you, and for other communications from Oasis. Any Personal Information that we collect from you may also be used to fulfill any requests or orders from you and/or to administer any programs that we offer. Please note that, in order to fulfill your request, we may have to share your information with one or more of our Oasis Senior Advisors franchisees. All Oasis Senior Advisors businesses are owned and operated by independent franchisees.
With Whom Do We Share Your Personal Information?
All Personal Information collected on or through the Site will be owned by Oasis. We do not share your Personal Information with any third parties, except in the following circumstances:
Our Affiliates and our Franchisees
We may share Personal Information with one or more Communities in order to provide the referral services that you requested. The Communities may contact you directly. These Communities are required to use the Personal Information we share with them only to perform services on our behalf, to use reasonable security procedures and practices appropriate to the nature of the information involved, and to treat your Personal Information as strictly confidential.
We may share Personal Information collected through the Site with companies and organizations that perform services on our behalf; for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services) or that help us market our products and services or process your requests. We only provide these third parties with the information necessary or helpful for them to provide these services on our behalf. These third parties are required to use the Personal Information we share with them only to perform services on our behalf, to use reasonable security procedures and practices appropriate to the nature of the information involved, and to treat your Personal Information as strictly confidential.
Protection of Our Websites and Others
Unsubscribing From Our Mailing List
If you subscribe to our mailing list, we will send you e-mail and other communications containing information or offers we think will interest you. You can choose not to receive future promotional e-mails or communications from Oasis by using one of the methods described in the next section of this Policy (Your Choices/Changing Your Information). In addition, you may “unsubscribe” from receiving future promotional e-mails by using the “opt-out” procedure described in the next e-mail you receive or use.
Your Choices/Changing Your Information
We respect your right to make choices about the ways we collect, use and disclose your Personal Information. We generally ask you to indicate your choices at the time and on the page where you provide your Personal Information. You may update your choices, or modify any of your Personal Information, by emailing us at firstname.lastname@example.org. If you ask us to correct, update, delete your Personal Information, or to stop sending messages to you, you must give us enough information so that we can locate you in our databases and you understand it may take several days (or longer) for Oasis to process your request. We will be able to discontinue sending you email messages, and in some cases will also be able to honor requests to delete information, but you should be aware that there may be circumstances under which we are not able to delete from our (or others’) system all of the Personal Information you have supplied.
Links to Other Site Operated by Third Parties
Our Site is not directed at nor targeted to children under the age of 13. We do not use the Site to knowingly solicit Personal Information from or market to children under the age of 13. If you are under the age of 13, do not provide us with any Personal Information. If we learn that someone under 13 has provided Personal Information to the Site, we will use reasonable efforts to remove such information from our databases. Parents and legal guardians may provide User Content on behalf of their children under 13 and may permit their child under 13 to view the Site if actively supervised by the child’s parent or legal guardian.
Processing in the United States
Please be aware that your Personal Information may be transferred to and maintained on servers or databases located outside your state, province, or country. If you are located outside of the United States, please be advised that we process and store all information in the United States. The laws in the United States may not be as protective of your privacy as those in your location. By using the Site, you agree that the collection, use, transfer, and disclosure of your Personal Information will be governed by the applicable laws in the United States.
How Do We Protect Your Personal Information?
We are very concerned about safeguarding the confidentiality of your Personal Information. We employ reasonable administrative, physical and technological measures to protect your information from unauthorized access. Unfortunately, no web site, server or database is completely secure or “hacker proof.” As a result, while we strive to protect information transmitted on or through the Site, we cannot and do not guarantee the security of any information you provide on or through the Site and that your Personal Information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.